Frequently Asked Questions
Orders are generally processed and shipped within 3 business days of purchase.
How long does shipping take?
Shipping times vary, as we ship worldwide from different distribution centers according to your location. The average shipping time is about 7 to 10 business days. Your tracking number will be updated 3-7 days after your order is shipped.
How do I cancel an order?
We can only cancel orders within the first 12 hours of placing the order. After that, the order has probably been processed and is getting ready to ship or has been shipped. Once this takes effect, it will no longer be in our hands. We apologize for any inconvenience this may cause, but we pride ourselves on fast service and that includes getting your orders done as quickly as possible.
What is your return policy?
If there is something wrong with your order (defective product, incorrect order, damaged order, etc.), please contact us within 7 days of receiving your order and we will be happy to help you review the case and if approved, you will be sending a replacement. Do not return anything before we review the case, our customer service team will review the request and send you further instructions. Easylife reserves the right to deny any return request.
You will be responsible for paying for your own shipping costs to return the item. Original shipping charges are non-refundable.
* Cosmetics, lingerie and underwear / shapewear are on sale for hygiene reasons.
What payment methods do you accept?
We accept Paypal, credit card (Visa, MasterCard, Discover and American Express), debit card or electronic check (i.e. using your regular bank account)